FAQ's

Everything You Need to Know

Have a question about our site, products or policies? Some of our shoppers may have been wondering the same thing. Check out the answers to our frequently asked questions below, and let us know if there’s anything else on your mind.

WHAT IS OUR BEARD OIL MADE OF?

Simmondsia Chinensis* (Jojoba) Seed Oil, Prunus Amygdalus Dulcis* (Sweet Almond), Argania Spinosa Kernel* (Argan) Oil, Cannabis Sativa Seed Oil* (Hemp Oil), Essential Oil Blend, Organic*

All of our products list the ingredients to help you make informed decisions. If you are allergic to any of the ingredients used in our products we recommend you not purchase or test a small area. These products are not intended to be a substitute for professional medical advice, diagnosis, or treatment, and have not been evaluated by the Food and Drug Administration

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WHAT IS THE STORAGE AND EXPIRATION EXPECTATION?

If stored in a cool, dry area away from direct sunlight (your bathroom cabinet is perfect) this product can last up to 6 months without spoiling. Storing your beard oil in direct sunlight can cause the oil to spoil sooner. Use your best judgement.

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WHAT TYPE OF ORGANIZATIONS DO WE GIVE BACK TO?

1% of our sales goes towards organizations that provide resources and therapeutic spaces that aid those in black communities.

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WHAT IS OUR RETURN POLICY?

HelloCues is happy to provide a refund for a defective product. We do not accept product returns and proof of defective or damaged item must be received within 30 days of product delivery.